Vendor Policy

Detailed guidelines for operating business on the HIKMAH platform

Version: 1.0 Updated: 16 April, 2026
Legal Declaration

This policy is formulated in accordance with the 'Digital Commerce Operation Guidelines 2021' of Bangladesh. By registering as a seller on the HIKMAH platform, you agree to abide by all the following terms.

1. Registration & KYC

According to the laws of Bangladesh, no anonymous seller will be allowed to sell products on the platform.

Required Documents: Providing a valid Trade License, TIN Certificate, and NID is mandatory.
Bank Account: A valid bank account in the vendor's name is required for payment settlement.

2. Product Quality & Description

The vendor must ensure that the product is original and not expired. Product images and descriptions must match 100% with the real product.

3. Delivery Timeline

Inside City

Max 5 Days

Outside City

Max 10 Days

4. Payment & Commission Structure

HIKMAH will deduct a fixed percentage commission from each successful sale.

5. Prohibited Items

Selling narcotics, firearms, explosives, or any drugs without government permission is strictly prohibited.

HIKMAH authority reserves the right to change this policy at any time without prior notice.